Crown Policy

At Glory Locz, every appointment is prepared for with care and intention. These policies help protect the time reserved for each client while supporting a peaceful and professional Crown Care experience.

Crown Care Deposit

A $25 nonrefundable Crown Care Deposit is required to secure all appointments, including model appointments.

  • Your deposit is applied toward your total service cost and is not an additional fee.

  • Your appointment is not confirmed until the deposit is received.

  • The remaining balance is due on the day of your appointment.

  • Deposits cannot be transferred to another person.

  • A new deposit will be required after a late cancellation or missed appointment.

Cancellations and Rescheduling

Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.

When proper notice is provided, your deposit may be transferred one time to a new appointment date. Cancellations or rescheduling requests made less than 24 hours before the appointment will result in the loss of the deposit.

Late Arrivals

A 15-minute grace period is provided. Please communicate as soon as possible if you expect to arrive late.

Arriving more than 15 minutes late may require your service to be adjusted, rescheduled or canceled, depending on the time remaining. If the appointment cannot be completed, the deposit will be forfeited and a new deposit will be required to rebook.

Missed Appointments

Clients who do not arrive and do not provide notice will be considered a no-show. The deposit will be forfeited, and a new deposit will be required before another appointment can be scheduled.

Model Appointments

Model appointments are offered at a special rate in exchange for the additional time and flexibility required for education and content creation.

By reserving a model appointment, you understand that:

  • A nonrefundable deposit is required.

  • The appointment may take longer than a standard service.

  • The model rate applies only to the approved service.

  • The model rate cannot be transferred to another person or service.

  • Photos and videos may be taken for educational, portfolio and promotional content.

  • Photography and recording consent will be confirmed before the service begins.

Service Selection and Pricing

Please select the service that best reflects the current condition and needs of your locs.

Final pricing and service eligibility may be adjusted after an in-person assessment if additional maintenance, buildup removal, repairs or time is required. Any recommended changes and additional costs will be discussed before the service is performed.

Hair Preparation

Please review the preparation instructions included with your selected service.

Excessive buildup, matting, repairs or maintenance not included in the original booking may require additional time, an additional fee or a rescheduled appointment.

Guests and Children

To maintain a calm and focused environment, please avoid bringing additional guests unless they are receiving a service or accompanying a minor.

Children receiving services must be accompanied by a parent or legal guardian.

Completed Services

Payments for completed services are nonrefundable. If you have a concern about your service, please contact Glory Locz within 48 hours of your appointment so the matter can be reviewed.

Policy Agreement

By submitting your Crown Care Deposit and reserving an appointment, you acknowledge that you have reviewed and agreed to the Glory Locz Booking & Appointment Policy.

Thank you for honoring the time, preparation and care reserved for your crown.

Glory Locz — Where every crown is handled with care.